Few detailed studies have been made in any country of telephone usage. This paper reports a qualitative national study of 200 women, metropolitan and country, which embraces women of diverse conditions and ages across Australia. It presents evidence of a deeply entrenched, caring, feminine culture of the telephone which underlies our family, community, and national development. Importantly, it conveys the voices and attitudes of women to a communication technology which, locally and internationally, is undergoing policy change. At a time when a ‘new telecommunications framework’ is being considered in Australia, the data challenge traditional ‘malestream’ conceptions of telephone usage and telecommunications policy, and focus the point that women and men make significantly different use of, and have very different access to, decision-making about technology.