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Social Informatics: A New Perspective on Social Research about Information and Communication Technologies
Rob Kling.
Original Articles
Social informatics is the body of research that examines the design, uses and consequences of information and communication technologies in ways that take into account their interaction with institutional and cultural contexts. This article draws upon some 25 years of systematic, analytical and critical research about information and communication technologies (ICTs) and social change to illustrate key ideas from social informatics research.
