All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.
Positive management in libraries: if you build it, they won’t necessarily come
Jim Lynch. Stuart St. V. Fitzgerald.
Responses
Both Jim Lynch and Stuart Fitzgerald are UK representatives of the American company, Library Systems & Services. LSSI is a private management company working for local authorities wishing to outsource library services. Jim Lynch is also a consultant with Ploszajski Lynch Consulting, specialising in sport, leisure and cultural projects. Stuart Fitzgerald is a management consultant with many years’ experience in procurement and performance management in the private, public and voluntary sectors.
