INFORMATION, COMMUNICATION AND TELECOMMUNICATIONS: A PILOT STUDY OF THE BEHAVIOUR OF CITIZENS

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Information, communication and telecommunications are all important to the lives of citizens. This paper reviews the literature on the information-seeking, communication and telecommunications behaviour of citizens and then reports on a pilot study to test empirical measures being developed by the Telecommunications Policy Research Group at RMIT As a result of the pilot study, an information-communication continuum is proposed to overcome the problems of definition of information and communication needs. There is also a suggestion that a distinction between purposeful information seeking and incidental information acquisition is required. The role of telecommunications in meeting information and communication needs is explored. Policy implications are included.

SKU: 0810-90288629115 Category: Tag:

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By Kirsty Williamson

Information, communication and telecommunications are all important to the lives of citizens. This paper reviews the literature on the information-seeking, communication and telecommunications behaviour of citizens and then reports on a pilot study to test empirical measures being developed by the Telecommunications Policy Research Group at RMIT As a result of the pilot study, an information-communication continuum is proposed to overcome the problems of definition of information and communication needs. There is also a suggestion that a distinction between purposeful information seeking and incidental information acquisition is required. The role of telecommunications in meeting information and communication needs is explored. Policy implications are included.

page: 311 – 322
Prometheus: Critical Studies in Innovation
Volume 10, Issue 2

SKU: 0810-90288629115