Description

By Jennifer Tann

Much has been written on change management in the organization, and on the roles and expertise involved. But the change agent, whether internal or external to the organization, has received less attention. Change agents are characterized by a low boredom threshold; they need change to be energized and they may not fit in. This paper introduces examples of an academic change agent’s activities in different contexts and the effects of change agent interventions. Elusive, the change agent moves on, or out, once the change has been initiated.

page: 44 – 53
Prometheus: Critical Studies in Innovation Volume 37, Issue 1
SKU: 370104